Non-IT Matters

Team Leading Lessons Learned

1. Serve first, then lead by example and last is command
2. Be generous with praise and stingy/specific with criticism
3. I do not know everything 
4. Everyone has something to offer
5. Communicate, communicate, communicate
6. Be firm on basic principles, e.g. punctuality, team-first, being fair
7. Training is an investment, not an expense :-)